BELGACOM Forum 526 Uživatelská příručka

BelgacomForum™ 525/526Mounting and CommissioningManual

8DECT 216LAN 217Internet 219Technical Specifications 220Environmental Information 222Index 223Technical support for your Forum® telephone exchange 22

Fundamentals98Voice over IP (VoIP)The achievable voice quality also depends on the packet propaga-tion delay and the packet loss between the terminals

Fundamentals 99Voice over IP (VoIP)If this is the case, use a modern switch component. Selective for-warding of ethernet packets (“Layer 2 switching”)

Fundamentals100Voice over IP (VoIP)z DTMF dial tones are only received by the other party if the uncompressed G.711 codec is used. Alternatively, DTMF

Fundamentals 101Voice over IP (VoIP)IP system phones or DECT over IP base stations participate in codec negotiation with the VoIP profile configured r

Fundamentals102Voice over IP (VoIP)the System: Components page. The extended codec list is also a part of data back-up.Note: You can obtain the extend

Media Gateway (MGW) 103Voice over IP (VoIP)must be deactivated if you want to assign the profile to a SIP trunk and if you have set the G.711 codec. N

Media Gateway (MGW)104Voice over IP (VoIP)z Q.SIG-IP, DECT over IP and SIP are not possible.For optimal call quality and high availability, you should

SIP Telephony 105Voice over IP (VoIP)3. Enter the desired static IP address in the IP address configured field. Enter “0.0.0.0” to obtain an IP addres

SIP Telephony106Voice over IP (VoIP)External SIP ConnectionsThe Telephony: Trunks: Route menu gives you the option to configure a bundle overflow, whi

SIP Telephony 107Voice over IP (VoIP)z A SIP connection causes constant Internet data traffic, so do not use SIP with Internet access which is paid fo

9About this ManualAbout this ManualThis user guide is designed for the technician who will install the Forum 525/526 and put it into operation. Usuall

SIP Telephony108Voice over IP (VoIP)telephony as a preference (see also PBX Networking, under Configuration starting on page 153).You can configure SI

SIP Telephony 109Voice over IP (VoIP)licences are occupied currently, the SIP subscriber can only make emergency calls. Note: If the technical log-on

SIP Telephony110Voice over IP (VoIP)from the Forum 525/526. The series of characters before “@” is the “User Name” or “SIP Username”. The internal cal

SIP Telephony 111Voice over IP (VoIP)thus not possible between two SIP subscribers. The following table shows the possible features.Features NotesInco

SIP Telephony112Voice over IP (VoIP)Forum IPhone 512 / Forum IPhone 545 SIP Telephones You can operate the Forum IPhone 512 and Forum IPhone 545 SIP s

SIP Telephony 113Voice over IP (VoIP)The general commissioning takes place in the Configurator of the Forum 525/526 communications system with the fol

SIP Telephony114Voice over IP (VoIP)Forum IPhone 512 / Forum IPhone 545 as well as the diverse lan-guage modules are updated also.Note: The configurat

SIP Telephony 115Voice over IP (VoIP)Forum IPhone 512 / Forum IPhone 545 DHCPThe address and device configuration is transferred from the Forum 525/52

SIP Telephony116Voice over IP (VoIP)The TFTP server of the Forum 525/526 communications system will serve up to 4 concurrent data transfers. To avoid

VoIP System Telephones 117Voice over IP (VoIP)VoIP System TelephonesThe following telephones and software packages are available for VoIP system telep

10FeaturesFeaturesThe Forum 525/526 is a communications system for integrated voice and data communication. The outstanding feature of this communicat

VoIP System Telephones118Voice over IP (VoIP)PC Port: Allows the telephone to be connected to a workstation computer. Use a non cross-over RJ45 patch

VoIP System Telephones 119Voice over IP (VoIP)problems. To register a new VoIP system telephone, proceed as follows:1. Temporarily remove the VoIP sys

VoIP System Telephones120Voice over IP (VoIP)2. Configure a fixed IP address for the Forum 525/526. To do this, call up the Configurator and open the

VoIP System Telephones 121Voice over IP (VoIP)The file name is determined by the telephone type. If a Media Gateway card is installed, you can also sp

VoIP System Telephones122Voice over IP (VoIP)default gateway for operations from the DHCP server. Using “Option 43”, which is reserved for this purpos

VoIP System Telephones 123Voice over IP (VoIP)Local ConfigurationIn addition to automatic configuration via BOOTP/DHCP, it is pos-sible to manually co

VoIP System Telephones124Voice over IP (VoIP)The “IP Phone Configurator” dialogue opens. Select the desired language setting (“English” or “German”)fr

VoIP System Telephones 125Voice over IP (VoIP)data with a broadcast connection functions even without a response from the VoIP system telephone.You ca

Forum IPhone PC126Voice over IP (VoIP)Forum IPhone PCBesides the hardware VoIP system telephones, PC software for VoIP telephony can also be deployed.

Forum IPhone PC 127Voice over IP (VoIP)The licences are activated in the Forum 525/526’s Configurator in the Menu System: Licences. The system softwar

11Featuresz Belgacom system telephones Forum Phone 520, Forum Phone 530z Belgacom Forum Base 500 base stationsz DECT handsets Forum Free (via Forum 50

Forum IPhone PC128Voice over IP (VoIP)NotesVoIP system telephony requires an active IP connection to a work-station computer. If a Firewall is install

Properties 129DECT over IP®DECT over IP®In order to achieve optimal network coverage, a DECT network with several DECT base stations can be operated.

Properties130DECT over IP®IP-DECTz Forum Base DECT IP indoor: Access via shielded CAT5 Ethernet cable (STP cable, Shielded Twisted Pair cable) with up

Properties 131DECT over IP®Note: You can simultaneously use older and newer DECT over IP base stations. In this case you have to select a newer DECT o

Configuration132DECT over IP®voice data are directly converted into DECT voice data by the base station. The base stations support the following VoIP

Configuration 133DECT over IP®Please refer to the information given in the chapter entitled LAN DHCP Server starting on page 119.Note: A base station

Configuration134DECT over IP®Dual OperationSimultaneous operation of base stations via Upn access and base stations via Ethernet access is possible wi

Configuration 135DECT over IP®z To re-synchronise, first wait for all current connections to be terminated.You can operate a DECT network consisting o

Configuration136DECT over IP®The WLAN function and the function of the DECT over IP Manager cannot be used simultaneously on the same DECT over IP bas

Configuration 137DECT over IP®DECT over IP/OpenMobility Manager: WLAN ProfilesUse the following settings for standard operations. General Settingsz Se

12FeaturesTelecommunications Applications) standards are supported for the purpose of integrating CTI applications. Forum 525/526 also features an int

Configuration138DECT over IP®not generally increase data security, so it is preferable to leave this on the default setting of “Off”.Security Settings

Configuration 139DECT over IP®Configuring for a Remote LocationIf you are using a DECT over IP base station in the same LAN as the Forum 525/526, the

Configuration140DECT over IP®2. To log in to the dialogue, you enter:User: “admin”Password: “Admin”3. Enter the MAC address of the DECT over IP base s

Variants of PBX Cascading 141PBX CascadingPBX CascadingAs requirements grow, the Forum 525/526 can be operated together with other PBX installations.

Putting a Cascaded PBX into Operation142PBX CascadingPutting a Cascaded PBX into OperationProceed as follows to put a cascaded PBX system into operati

Putting a Cascaded PBX into Operation 143PBX CascadingNote: Changes to the configuration while initialising the slave system may trigger error reports

144PBX NetworkingPBX NetworkingForum 525/526 provides all the features necessary for PBX net-working. You need PBX networking in the following cases:z

Connections 145PBX NetworkingConnectionsNetworking two or more TK systems means interconnecting them. The Forum 525/526 allows you to use the followin

Point-to-Point Connection Technology146PBX NetworkingPoint-to-Point Connection TechnologyProtocol: Q.SIG or DSS1The Q.SIG protocol, designed for ISDN

Point-to-Point Connection Technology 147PBX NetworkingL1 ClockTo enable PBXs in the ISDN network to communicate with each other, they must be “clock-a

13Featureswith 100 MBit/s) to be used for telephony as well. Corded system terminals of the Forum IPhone 525 and Forum IPhone 535 as well as the VoIP

Point-to-Point Connection Lines148PBX NetworkingPoint-to-Point Connection LinesThere are different types of lines available for an point-to-point conn

Point-to-Point Connection Lines 149PBX NetworkingThe external S0-ports of a gateway can also be used for a direct connection.Connection via an Active

IP Network Connections150PBX NetworkingIP Network ConnectionsIf you are operating a fast and continuous network or internet connection at two or more

IP Network Connections 151PBX Networkingan incoming external call is placed via multiple TK systems, one or more RTP proxies may be used to forward th

IP Network Connections152PBX NetworkingOne of the special features of a SIP tie line connection is using transparent codec interconnecting, for exampl

Configuration 153PBX NetworkingConfigurationThe possible configurations described below can be set up in the Web console using the Telephony: Trunks m

Configuration154PBX Networkingz PBX 1 first searches for a free channel in the “C” bundle.z If all the lines in bundle “C” are busy, the system tries

Technical Details 155PBX Networkingular, this simplifies configuration of the Forum 525/526 as a sub-sidiary system: the only entry you assign to the

Technical Details156PBX NetworkingThe code digits to be used for seizing a route with open number-ing are not transmitted to the destination PBX and t

E.164 conversion 157Tele phon yTelephonyE.164 conversionThe Forum 525/526 communications system supports two differ-ent types of call numbers when dia

14FeaturesPacket Data in the D ChannelSome business applications, for instance POS terminals, cash reg-isters or credit card terminals, require a perm

E.164 conversion158Tel ephonyConfigurationYou can configure the “E.164 conversion” feature for each bundle separately. This is possible for point-to-p

E.164 conversion 159Tele phon yNote: For incoming calls via a bundle with the “E.164 conversion” feature each external call number (“CLIP”) appears co

E.164 conversion160Tel ephonyFurther InformationPlease note the following information when using the “E.164 con-version” feature:z When all external l

Call Forwarding 161Tele phon yNumber Handling with E.164 and Lists – Black List, White List, etc. The combination of E.164 numbering scheme and black-

Call Forwarding162Tel ephonyAttributesA call forwarding chain can contain any call forwarding types and call forwarding users. There is no limit to th

Call Forwarding 163Tele phon yLoop DetectionLoops can generally occur during a call forwarding chain, e. g. when the call forwarding destination refer

Call Forwarding164Tel ephonyHunt GroupsA hunt group is an internal call number which can reach multiple users. An incoming call is signalled to all us

Call Forwarding 165Tele phon yNote: Time-dependent hunt groups do not permit including any additional hunt groups.In addition, you can also configure

Busy Keys166Tel ephonyz Restored call forwarding instances can behave differently as call forwarding chains of earlier firmware versions (before the 6

Busy Keys 167Tele phon yTip: A busy key for virtual call numbers with destination call number is not supported (see Virtual Call Numbers starting on p

15FeaturesNote: We recommend you to read through the explanations under Useful Information on Internet Access starting on page 86.E-MailThe Forum 525/

PIN Code Telephony168Tel ephonyPIN Code TelephonyThe users in a company normally use the existing terminals pri-marily for company-related communicati

PIN Code Telephony 169Tele phon y4. Open the Telephony: Extended: Companies menu page. Click on the headline of the company desired (default: “Company

Switch authorisation170Tel ephonycalling from a different terminal. In addition, the call number identity being used is indicated as busy during the c

Switch authorisation 171Tele phon y4. Click on the user group for the user who is to execute the “Switch authorisation” feature. Activate the Switch a

Introduction172Team FunctionsTeam FunctionsIntroductionWith the team functions you can manage your telephone commu-nication tasks by assigning lines w

Introduction 173Team F unc t ion sNote: Only one function or call number can be programmed for each call key.The following keys can be used:z Trunk k

Introduction174Team Functionshas been programmed with a substitution function or call protection. If the destination terminal has been configured for

Examples of Use 175Team F unc t ion sExamples of UseThe following examples illustrate the various uses of teams and team functions.For information on

Examples of Use176Team Functionsallel telephone. In addition, a private line is configured for both of the executive’s telephones (trunk key TrK 12: p

Examples of Use 177Team F unc t ion sIf the executive activates a substitute function with the secretary as the substitute, calls for call number 10

Telephony Basic Settings16Factory Settings on DeliveryFactory Settings on DeliveryThe following basic settings and features are active on delivery. We

Examples of Use178Team Functionstelephones). The team members can thus see which number a call is for and can answer it by pressing the appropriate te

Examples of Use 179Team F unc t ion sLine SeizureCall numbers 10, 11 and 12 are programmed as trunk keys on each team member’s telephone (TrK 10 to T

Examples of Use180Team FunctionsToggle TeamThe toggle team described here illustrates how a large number of call numbers can be managed efficiently wi

Examples of Use 181Team F unc t ion sThe first support number and the first hotline number of each team member is programmed as a team key on the oth

Introduction182Call QueueCall QueueIntroductionA queue can be activated for the telephone numbers of any type of telephone, i.e. for system, analogue,

Introduction 183Call QueueThe system administrator sets the number of calls that can be placed in a queue individually for each user group. The value

Introduction184Call QueueCall ForwardingForwarded calls of the forwarding type “Immediately” and “On busy” have priority over queues. The queue of the

Examples of Use 185Call QueueExamples of UseNote: Ports on a Upn interface card are DECT enabled, so that DECT base stations can be connected to opera

Examples of Use186Call Queuez Configure a feature key on the Forum Phone 535 which activates / deactivates a “call forwarding immediately” to the tele

Examples of Use 187Call Queuez Configure a hunt group of the parallel type under Telephony: Groups: Hunt Group, and include the three telephone number

Authorisations 17Factory Settings on DeliveryAuthorisationsThe allocation of authorities regulates which functions terminals on Forum 525/526 can use.

188Multi-Company VariantMulti-Company VariantCommunications systems are frequently shared by several com-panies. These companies want to jointly use t

Configuring the Multi-Company Variant 189Multi-Company VariantConfiguring the Multi-Company VariantThe multi-company variant can be commissioned and c

Configuring the Multi-Company Variant190Multi-Company VariantActivating the Multi-Company VariantTo be able to configure several companies in the Foru

Configuring the Multi-Company Variant 191Multi-Company VariantAssigning UsersFor each user you must define the company to which they belong. This assi

Configuring the Multi-Company Variant192Multi-Company VariantFor outgoing external calls which users set up via the lines of their company’s bundle/SI

Working with the Multi-Company Variant 193Multi-Company VariantWorking with the Multi-Company VariantAll the features of the Forum 525/526 which the u

Working with the Multi-Company Variant194Multi-Company Variantistrators” - service the entire system. Foreign telephone books can only be edited in th

195Configuring the PC SoftwareConfiguring the PC SoftwareFurther possibilities of use can be implemented on a workstation computer with the Windows op

Using the Systray Display196Configuring the PC SoftwareUsing the Systray DisplayYou can configure a systray display for the Forum 525/526 to appear in

Browser for Forum CTI and Forum Hotel 197Configuring the PC SoftwareBrowser for Forum CTI and Forum HotelYou can simplify the daily use of the Forum C

Welcome to BelgacomThank you for buying this Belgacom product. Our products meet the highest quality demands and are outstandingly designed.The follow

Authorisations18Factory Settings on DeliveryCourtesy Service off off offPhone BookUse LDAP + + +Use central + + +Edit central - + -Use own company + +

Synchronising the PC Clock198Configuring the PC SoftwareSynchronising the PC ClockWith the network service SNTP (simple network time protocol) it is p

CSTA interface 199Application InterfacesApplication InterfacesThe Forum 525/526 communications system supports a series of application interfaces whic

CSTA interface200Application InterfacesThe CSTA interface based on phase 2 with a limited range of func-tions available without licence, range of func

Setting up TAPI Interface 201Application InterfacesSetting up TAPI InterfaceWith a TAPI (Telephony Application Programming Interface) you can operate

Setting up TAPI Interface202Application Interfaces1. In the Start menu, select Settings: Control Panel. Select the Printers and other Hardware (with V

LDAP Interface 203Application Interfaces3. Enter a telephone number in the Number box and confirm with Dial. Under Windows XP you first click on the D

LDAP Interface204Application InterfacesLDAP with Outlook Express / Windows MailYou can configure and operate the LDAP directory service with “Outlook

LDAP Interface 205Application InterfacesLDAP version 2 or via LDAP version 3. The LDAP query requires either an anonymous LDAP directory access withou

LDAP Interface206Application InterfacesTo configure the LDAP query you need to find out from the LDAP server administrator what part of the subtree co

LDAP Interface 207Application Interfacesz Ideally, call numbers on the LDAP server are saved in the E.123 format beginning with a plus sign and countr

Authorisations 19Factory Settings on DeliveryCallback on busy*)++-Multiple seizure at the parallel terminal s*)+++Switch authorization*)---Display pho

SNMP Interface208Application Interfacesz Via the LDAP server you can also query another communications system from the family /Forum 500/Forum 5050. I

SNMP Interface 209Application InterfacesThe SNMP Agent supports SNMP Traps after SNMP version 2. In case the SNMP Agent cannot be accessed, the Forum

SNMP Interface210Application InterfacesConfiguring SNMPThe SNMP Agent requires the IP address of the SNMP Manager for operation. System messages in th

211Frequently Asked QuestionsFrequently Asked QuestionsThis chapter provides tips and information on how to deal with any malfunctions or faults you m

General/Hardware212Frequently Asked QuestionsGeneral/HardwareQuestion: The Forum 525/526 is not functioning.Make sure the mains plug is properly conne

Tele phon y 213Frequently Asked QuestionsTelephonyQuestion: It is not possible to make external calls.Check the connection between the NTBA and the Fo

Tele phon y214Frequently Asked QuestionsMake sure the user configured for this telephone belongs to a user group with external line access (Configurat

PBX Networking 215Frequently Asked QuestionsYou have configured multi-terminal access and system access in parallel. All outgoing calls are therefore

DECT216Frequently Asked QuestionsQuestion: Why is it not possible to reach a communications system indirectly via another communications system?You ha

LAN 217Frequently Asked QuestionsQuestion: Another manufacturer’s DECT device is not func-tioning.Check whether the DECT device supports the DECT GAP

Authorisations20Factory Settings on DeliveryIndicate call forwarding after time parallel*)+++Call forwarding for other user*)---Prevent call forwardin

LAN218Frequently Asked QuestionsQuestion: The network connection is functioning, but nothing is displayed in the browser.Enter the complete IP address

Internet 219Frequently Asked QuestionsInternetQuestion: I cannot access our company Web site.Outside your system, your company Web site is accessed at

220Technical SpecificationsTechnical SpecificationsSystem dataMains power supply 230 V ~ 50 HzRated power 160 VA Safety class 2Permissible temperature

221Technical SpecificationsNote: The online help provides an overview of the limits that should be observed when configuring the Forum 525/526.for ana

222Environmental InformationEnvironmental Informationz The equipment that you bought has required the extraction and use of natural resources for its

223IndexIndexAActorSee Intercom system 46Actor/sensor port 41Analogue a/b ports 41Authorisations 17BBase station 129Basic setting 72Basic settingsAuth

224IndexDoorstation equipment inter-face card 31DSL 43DSL port 43DSS1 146DTMF 100EE.123 110E.164 conversion 157E-mail 15System messages 71Encryption 1

225IndexMMedia Gateway 103Memory card 35MGW 103Hardware 104Multi-terminal access 10, 144Music on Hold 45, 74Generating own files 74NNetworking 12NTBA

226IndexSIP 100, 105External 92, 106Forum IPhone 512 112Forum IPhone 545 112Internal 93, 108SIP (external) 13SIP (internal) 13SIP tie line 13, 151SIP-

Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal EntitiesTechnical support fo

Authorisations 21Factory Settings on DeliverySpecial lists 1 1 1Call filter empty empty emptyManage intern call list*)++-Manage extern call list*)++-M

Belgacom SA under public law, Bd. du Roi Albert II 27, B-1030 Brussels, VAT No. BE 202 239 951 Brussels Register of Legal EntitiesTechnical support fo

Subject to changesStatus 09.2011For more information:z Please dial 0800 55 400z Visit us in the Internet at www.belgacom.be/pabxz Contact your Belgaco

Authorisations22Factory Settings on Delivery*) These settings are shown only in the Expert view.Cost factor *)100% 100% 100%Create costs*)---Network*)

Authorisations 23Factory Settings on DeliveryThe following important settings are active without further config-uration:z External authorisation: Inte

Internet Functions24Factory Settings on DeliveryInternet Functionsz RAS access (with or without callback) can be set up for every Forum 525/526 user.

Upgrade Licence 25Update NotesUpdate NotesIf you are already operating an Forum 525/526 communications system with an older version of the software, t

Technical Notes26Update Notesz An upgrade licence enables you to use the new release 7 features including the extended functions (see table New featur

Updating 27Update NotesUpdatingUpdating is done in the following steps:1. Open the System: Firmware page in the Configurator. Click on the Save button

1ContentsAbout this Manual 9Features 10Factory Settings on Delivery 16Telephony Basic Settings 16Authorisations 17Internet Functions 24Update Notes 25

Scope of Delivery28InstallationInstallationScope of DeliveryThe delivery consists of:z One Forum 525/526 communications system z Three connection cabl

Mounting Location 29InstallationCAUTION!Static charges can damage the Forum 525/526. Make sure you discharge yourself and your tools before and while

Wall Mounting30InstallationDo not position the Forum 525/526z in front of or above heat sources such as radiators,z in direct sunlight, z behind curta

Installing Interface Cards 31InstallationInstalling Interface CardsThe main module of the Forum 525/526 can be expanded using interface cards. Please

Installing Interface Cards32Installationz The V.24 interface card (“Forum 525 Card serial interface”) provides a serial port.Proceed as described belo

Installing Interface Cards 33Installationz There is no prescribed order in which to use the jacks. You can, for example, therefore operate an interfac

Available Ports34InstallationCAUTION!Static charges can damage electronic components. Pay attention to the regulations regarding the handling of elec-

Available Ports 35InstallationFour actor ports for connection to a door opener and the intercom of doorstation equipment. These are designed as pressu

Interface Cards36InstallationInterface CardsForum 525/526 (5 Slots)The following overview shows the available interface cards. Interface card Slots Sp

Interface Cards 37InstallationPorts: 4 x S0 (Forum 523 / 525 Card 4 S0/T0)Ports: 4 x Upn (Forum 523 / 525 Card 4 digital extensions)Ports: 8 x Upn (Fo

2Port Assignment, Termination, Cable Lengths 39z S0 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39z Upn Ports. . .

Interface Cards38InstallationPorts: 2 x S0 and 6 x a/b (Forum 523 / 525 Card 2 So/T0, 6 analogue extensions)Ports: 4 x a/b (Forum 523 / 525 Card 4 ana

Port Assignment, Termination, Cable Lengths 39InstallationPort Assignment, Termination, Cable LengthsS0 PortsWhether you use the switchable S0ports fo

Port Assignment, Termination, Cable Lengths40InstallationThe S0 bus is terminated by the TR at the ends.Termination on an ISDN socketSwitchable S0 por

Port Assignment, Termination, Cable Lengths 41InstallationUpn PortsEach of the Upn ports enable the connection of a Forum 500 DECT base station, a For

Port Assignment, Termination, Cable Lengths42Installationz one cable between the doorbell and the sensor port. A door station of the type “Doorphone”

Power Failure 43InstallationDSL PortExternal DSL modems can be connected via the LAN port. In the case of the Forum 525/526, the output of the DSL mod

Connectible Terminals44InstallationConnectible TerminalsThe Forum 525/526 ports offer a large number of possibilities for connecting terminals. Intern

Connectible Terminals 45InstallationIf you use a cordless handset such as the Forum Free 566 /576 /586, this can also be contacted by other base stati

Connectible Terminals46InstallationVoice MailIf you are using an external voice mail system, it must be capable of handling the number of digits used

Connectible Terminals 47InstallationCOM PortBy installing the V.24 interface card (Forum 525 Card serial inter-face) a serial port on the COM interfac

3Configuration 61Brief Guide to Initial Configuration 62Configuring the Forum 525/526 64z Preparing the Configuration . . . . . . . . . . . . . . . .

Power Supply Unit48Forum Phone 515 / 525 / 535: Extensions and AccessoriesForum Phone 515 / 525 / 535: Extensions and AccessoriesPower Supply UnitThe

Key Extensions 49Forum Phone 515 / 525 / 535: Extensions and AccessoriesKey ExtensionsUp to three key extensions can be connected to system tele-phone

Key Extensions50Forum Phone 515 / 525 / 535: Extensions and AccessoriesThe power supply unit is plugged into the last in the series of key extensions.

Key Extensions 51Forum Phone 515 / 525 / 535: Extensions and Accessories1. Plug the key extension’s RJ45 jack into the system telephone’s RJ45 socket

Headset52Forum Phone 515 / 525 / 535: Extensions and AccessoriesHeadsetA headset can be connected to the Forum Phone 515 / 525 / 535 system telephones

PRA Connector Module 53PRA Connector Module(ISDN 30/Forum 516 PRA Module)The Forum 516 PRA Module allows you to operate a Forum 525/526 on a primary

Installation54InstallationPlease note: The module should only be installed by trained per-sonnel.DANGER! The device contains hazardous voltages.1. Pul

Installation 55Position of the LEDs on the Forum 516 PRA Module5. Wire the S2M port of the connector module to the NT or the other PBX according to th

Configuration567. Reconnect the Forum 525/526 to the power supply. 8. Configure the S2M module in the Configurator of the Forum 525/526 (refer to Conf

Safety Precautions 57Mounting the Forum 526 Rack InfoCom SystemMounting the Forum 526 RackInfoCom SystemThe Forum 526 is also available as rack versio

4Voice over IP (VoIP) 89Quick Start 91z IP System Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . 91z External SIP Line . . . . . .

Technical Data58Mounting the Forum 526 Rack InfoCom Systemonly be performed by skilled, qualified personnel. EN, IEC regula-tions, along with other re

Pinning of RJ 45 Jacks 59Mounting the Forum 526 Rack InfoCom SystemPinning of RJ 45 Jacks For each of the 5 slots, there is a corresponding port field

Scope of Delivery60Mounting the Forum 526 Rack InfoCom SystemAn overview of the interface cards can be found under the heading Forum 525/526 (5 Slots)

61ConfigurationConfigurationConfiguration and programming of the Forum 525/526 is per-formed by the Configurator, a special software application inte-

Brief Guide to Initial Configuration62ConfigurationNote: To avoid problems with existing network installations, the Forum 525/526’s DHCP server is des

Brief Guide to Initial Configuration 63ConfigurationSetting the IP address in Windows XPTip: To find out the IP address of the Web console, enter the

Configuring the Forum 525/52664ConfigurationConfiguring the Forum 525/526Preparing the ConfigurationBefore starting with the configuration, make sure

Configuring the Forum 525/526 65Configuration2. The Forum 525/526 Web console is started. First set the country in which you are operating the Forum 5

Configuring the Forum 525/52666Configurationas administrator. The administrator has comprehensive configura-tion rights, which, for security reasons,

Configuring the Forum 525/526 67ConfigurationLoading the Online HelpThe online help can now be loaded in the Configurator:1. Go to the System: Compone

5z Setting up the WLAN Function . . . . . . . . . . . . . . . . . . . . 135z Configuring for a Remote Location . . . . . . . . . . . . . . . . . 13

Configuring the Forum 525/52668ConfigurationPreconfigurationConfiguration of the Forum 525/526 can be prepared by a Belga-com agent. For this purpose,

Configuring the Forum 525/526 69ConfigurationConnection via InternetThe connection for remote configuration is established indirectly over the Interne

Configuring the Forum 525/52670ConfigurationUsing remote configuration, all Forum 525/526 settings with the exception of the system PIN can be edited

Configuring the Forum 525/526 71Configurationtings. Entry can be made from an analogue telephone, an ISDN telephone and from system telephones.Set IP

Configuring the Forum 525/52672ConfigurationLoading SW UpdatesNew versions of the system and terminal software can be loaded to the system.New softwar

Configuring the Forum 525/526 73ConfigurationBasic Hardware Settings SwitchThe Forum 525/526 configuration can also be returned to the fac-tory settin

Configuring the Forum 525/52674ConfigurationGenerating Your Own MoH FilesThe Forum 525/526 comes with an internal MoH file for Music on Hold. The Foru

Forum 525/526 in Computer Networks 75Configuration ExamplesConfiguration ExamplesForum 525/526 in Computer NetworksOne of the outstanding features of

Introduction to TCP/IP76Configuration ExamplesThe following LAN prerequisites are possible:Introduction to TCP/IPIn a single LAN it is possible to use

Introduction to TCP/IP 77Configuration Examplespose are used. Within a LAN, you can use addresses which are not unique world-wide:IP enables the estab

6Call Forwarding 161z Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162z Loop Detection. . . . . . . . . . . . . .

Forum 525/526 in a Serverless LAN78Configuration ExamplesForum 525/526 in a Serverless LANIn a peer-to-peer network, the workstations are connected to

Forum 525/526 in a Serverless LAN 79Configuration ExamplesDNS Name ResolutionIn a serverless LAN, the internal DNS name resolution is per-formed by th

Forum 525/526 in a Serverless LAN80Configuration ExamplesRAS AccessYou can establish a connection to the Forum 525/526 from an external PC via an ISDN

Forum 525/526 in a LAN with an IP-enabled Server 81Configuration ExamplesForum 525/526 in a LAN with an IP-enabled ServerIn a LAN with an IP-enabled s

Forum 525/526 in a LAN with an IP-enabled Server82Configuration Examples1. Call up the Network: DHCP page. Click Change.2. In the Status selection, ch

Forum 525/526 in a LAN with an IP-enabled Server 83Configuration ExamplesInternet AccessYou can also use the Forum 525/526 as an Internet access serve

Forum 525/526 in a LAN with an IP-enabled Server84Configuration ExamplesRAS AccessIn a LAN with an IP-enabled server you can also enable external comp

Branch Link 85Configuration ExamplesBranch LinkYou can use the Forum 525/526 to interlink two LANs via ISDN.To do this, you configure two Forum 525/52

Useful Information on Internet Access86Configuration ExamplesUseful Information on Internet AccessCostsThe Forum 525/526 uses a router function to acc

Useful Information on Internet Access 87Configuration Examplesthe Forum 525/526 automatically releases the connection to the Internet after a certain,

7Multi-Company Variant 188Configuring the Multi-Company Variant 189z Activating the Multi-Company Variant . . . . . . . . . . . . . . . 190z Configur

Useful Information on Internet Access88Configuration ExamplesCertain protocols cannot be used when NAT is being used. This affects protocols with the

89Voice over IP (VoIP)Voice over IP (VoIP)The term “Voice over IP” describes the usage of IP-based data networks for telephony. It is possible to dist

90Voice over IP (VoIP)VoIP Telephony via intranet with the Forum 525/526 offers the following possibilities:z Use of IP-based system telephones and of

Quick Start 91Voice over IP (VoIP)Quick StartIP System TelephonyVoIP system telephony can be quickly and easily set up using the Forum 525/526.1. For

Quick Start92Voice over IP (VoIP)External SIP LineIf your Forum 525/526 provides access to the Internet, you can an easily and quickly set up an SIP l

Quick Start 93Voice over IP (VoIP)Note: The Telephony: Trunks menu page is only displayed if you activate the Level: Expert option on the opening page

Quick Start94Voice over IP (VoIP)address of the SIP telephone and an available IP address and click on Apply.6. Configure the SIP telephone or the SIP

Fundamentals 95Voice over IP (VoIP)FundamentalsVoIP makes the transmission of voice and telephony signalling via IP (“Internet Protocol”) possible. Af

Fundamentals96Voice over IP (VoIP)The length of the voice-data packets must therefore be adjusted to the requirements of the transmission medium. Shor

Fundamentals 97Voice over IP (VoIP)Voice QualityThe achievable voice quality depends on various factors. It is pos-sible to optimise voice-data transm